At Central Chevrolet, nothing is more rewarding than serving our community. Whether we’re helping a neighbor find the perfect vehicle, handing back the keys after a routine service visit, or catching up with long-time familiar faces in the showroom, those daily connections are the best part of what we do. Because we love staying connected with our guests even after they leave the lot, we always keep an eye on our community spaces online—including our official Yelp page. A Space for Transparent Feedback For a local business, online platforms aren't just directories; they are digital front porches. We look at our Yelp page as a tool for transparency and continuous improvement. It gives our team a clear window into what we are doing right and where we can keep growing. Whenever someone takes the time to highlight a great experience with our sales or service teams, it gets shared directly with our staff. Seeing that hard work recognized keeps everyone motivated to deliver the best possible experience every single day. What the Community is Saying We are incredibly proud of the reputation our team has built over the years, and we love reading the stories our guests share. Here is a recent highlight from our page that reminded us why we love doing what we do: "I've purchased 2 EVs from Central and can not be more pleased with the process. Central is an honest dealership that works hard for your business." — Find Us Online If you want to read more stories from your neighbors, check out our operational hours, or see what we're up to, our digital doors are always open. You can explore our business profile, view photos of the showroom, and see our community rating anytime. 👉 https://www.yelp.com/biz/central-chevrolet-west-springfield-2 Thank you to everyone in West Springfield and beyond for being a part of our journey and helping us build a business we are proud of!
Unlocking Exclusive Rewards: The Premier Central Chevrolet Perks for the Corvette Club of Western Mass
For decades, the Corvette has stood as an undisputed icon of American muscle, precision engineering, and pure driving passion. Here in Western Massachusetts, that flame is kept alive and roaring by the dedicated enthusiasts of the Corvette Club of Western Mass. As a community of drivers who appreciate fine automotive craftsmanship, club members naturally demand the absolute best for their vehicles. That is exactly why Central Chevrolet—the famous "Big C Near The Big E" located right here in West Springfield, MA—is proud to step forward as a corporate co-sponsor. We don’t just love high-performance vehicles; we actively support the local driver community that keeps our region’s automotive heritage alive. To celebrate this ongoing partnership, Central Chevrolet offers an incredible array of exclusive membership perks designed to keep your Corvette—and every other vehicle in your household—performing beautifully, looking immaculate, and saving you money. Automatic Enrollment for New Corvette Owners Thinking about joining the legendary club? Central Chevrolet makes taking that first step easier than ever. For any Western Mass driver who purchases a new or certified pre-owned Corvette directly from Central Chevy, you will receive automatic enrollment into the Corvette Club of Western Mass for one full year. It’s our signature way of welcoming you straight into the local enthusiast family from the exact moment you take the keys. Unmatched Membership Discounts at Central Chevrolet Membership has its privileges, and at Central Chevrolet, those privileges translate into massive, practical everyday savings. Whether you need routine scheduled maintenance, custom performance additions, or look to add another vehicle to your garage, here is the exclusive value layout awaiting you as an active club member: 15% Service Discount (Any Make or Model): Your Corvette might be your pride and joy, but we’ve got your daily commuter covered too. Club members enjoy a 15% discount on service labor and repairs for any make or model vehicle you own, up to $500 per visit. 10% Off In-Stock GM Parts: Keep your vehicle authentic with genuine factory equipment. Members receive a 10% discount on all in-stock GM parts to ensure peak reliability and exact factory specifications. 10% Off GM Accessories: Looking to personalize your ride, add custom performance floor liners, or upgrade your exterior trim? Take advantage of a 10% discount on GM accessories to make your vehicle uniquely yours. 10% Off Detailing and Ceramic Coating: Maintain that high-gloss, mirror-like showroom shine. Our elite detailing team specializes in advanced paint correction and protective ceramic coatings, available to members at 10% off to shield your pride and joy from the unpredictable New England elements. $500 Vehicle Purchase Bonus: Ready to expand your garage? Club members receive an additional $500 credit towards the purchase of any new or used vehicle in our expansive inventory. Best of all, this exclusive bonus is valid on top of all other public dealership offers and factory incentives. Visit the "Big C Near The Big E" Today Conveniently located on Memorial Avenue in West Springfield, Central Chevrolet has been serving the Pioneer Valley automotive community with honesty, transparency, and elite customer care for generations. We recognize the unparalleled passion driving the Corvette Club of Western Mass, and we invite all active members to stop by and maximize these co-sponsored rewards. Ready to claim your perks? Bring your active club credentials into Central Chevrolet today to apply your service, parts, or vehicle purchase savings! For more details about upcoming cruises, meetings, and club events, be sure to visit the official club page at www.corvetteclubofwesternma.com or contact our showroom team to connect with a Corvette specialist today.
Central Chevrolet's Commitment to Transparent Vehicle Pricing
WEST SPRINGFIELD, MA — In recent months, the Federal Trade Commission (FTC) has placed 97 dealer groups on notice for deceptive pricing practices, including accusations of false pricing listed on dealer websites that failed to disclose all necessary fees. At Central Chevrolet, we understand this news may concern those searching for a new or used vehicle in the Pioneer Valley, and we want to be as transparent as possible about the steps we take to ensure our customers are always provided accurate information. To be unequivocally clear: Central Chevrolet has not been, and has never been, served with any documents related to deceptive pricing from the FTC. We have always taken the initiative to go beyond what is legally required, acting in good faith and implementing policies across our dealership that place transparency at the foundation of every decision we make. Our Website For the most accurate vehicle pricing and a complete breakdown of costs, we recommend visiting our website directly at centralchevyauto.com. Each vehicle listing features a "Math Box" that itemizes the vehicle's listed price, applicable fees, and available incentives. Instant incentives and eligibility-based incentives are displayed separately, giving you a clear understanding of which savings you will always receive and which you may qualify for. Each incentive also includes an information button with in-depth details on how to qualify and any applicable restrictions — so you have everything you need before you ever step through our doors. All necessary fees are clearly disclosed in our listings, including the $695 Doc & Title Prep Fee, as well as details about any required accessories bundled with a stock vehicle. Where possible, we include additional disclaimers and details in our vehicle descriptions to ensure the most important information is always visible. Our websites inventory listings are only updated a small number of times within a 24-hour period. Due to this, there may be times where our live inventory is out-of-sync with what is displayed on our website. Due to this, we have implemented a disclaimer on all our inventory as well as a "Check Availability" button to have one of our team members reach out to you and confirm the live inventory status. Third-Party Websites Central Chevrolet lists its inventory on a number of third-party websites to better reach consumers who are actively in the market. While these listings are drawn directly from our inventory, Central Chevrolet does not control how third-party providers display our inventory, pricing, or incentives. We work with these providers with the expectation that they follow responsible practices to ensure consumers browsing our inventory on their platforms are well-informed and presented with accurate listing details. We implore all customers to refer to our websites listings for the most accurate representation of our inventory. In-Person & Financing Our commitment to accurate pricing does not end online. The price you see on our website is the price you will be presented with in our showroom. We are aware that some dealerships have used misleading tactics to bring buyers through the door only to present a different reality in person — that is not how we operate. Beyond the vehicle price itself, we offer streamlined in-house financing and keep our customers informed throughout the entire process, including details about their lender, interest rates, and the impact those figures have on their overall payment and total vehicle cost. Customers retain the right to refuse delivery at any point in the process, ensuring you maintain full control of your purchase decision. Our Commitment Central Chevrolet has always placed pricing transparency at the forefront of how we do business. We are committed to offering our inventory at MSRP, without the unnecessary markups that have become common at some larger dealerships. As a longstanding member of this community, we recognize the significance of a vehicle purchase and are dedicated to making that process as straightforward and well-informed as possible for every customer who walks through our doors. We will continue to uphold these standards, actively monitor our review channels, and use customer feedback to improve how we communicate and support our customers throughout the sales process. Central Chevrolet, Inc. 5/26/2026
Get Behind the Wheel: Touch A Truck Event at Central Chevrolet!
Looking for the ultimate family-friendly Saturday in Western Mass? Rev up your engines and clear your calendars! On Saturday, May 2, 2026, from 2:00 PM to 4:00 PM, Central Chevrolet is transforming our lot into a heavy-machinery playground for the local community. Our Touch A Truck event is a free, hands-on experience designed specifically for kids (and the young at heart) to explore the massive vehicles they usually only see from a distance. If your little one is obsessed with construction, public safety, or just anything with "big tires," this is the place to be. A Special Guest: Boomer from the Springfield Thunderbirds! We are thrilled to announce a very special guest appearance! Boomer, the lovable mascot of the Springfield Thunderbirds, will be joining us from 2:00 PM to 4:00 PM. Whether he’s high-fiving the kids or "testing out" the driver's seat of an excavator, Boomer always brings the energy. Don't forget to bring your camera for a photo op with Western Mass’s favorite thunderbird! What to Expect We’ve gathered a fleet of the coolest rigs in West Springfield to give your children a front-row seat to the action. This isn’t just a "look but don't touch" kind of day. We encourage kids to: Climb into the driver’s seat of massive excavators and dump trucks. Honk the horns (fair warning to the parents!) of local emergency vehicles. Learn how they work by talking to the experts who operate these machines every day. Snap photos with the fleet and Boomer—perfect for those childhood scrapbooks! Why We Love "Touch A Truck" Events like these are more than just a fun afternoon; they are a great way for kids to engage with STEM (Science, Technology, Engineering, and Math) in a real-world setting. Seeing the mechanics of a hydraulic lift or the scale of a tractor-trailer sparks curiosity and career interests early on. Plus, it's a fantastic way for us at Central Chevrolet to give back to the West Springfield community that supports us year-round. Event Details: When: Saturday, May 2, 2026 Time: 2:00 PM – 4:00 PM Where: Central Chevrolet, 675 Memorial Ave, West Springfield, MA 01089 Cost: FREE! Join Us at Central Chevrolet! While the kids are busy exploring the excavators and hanging out with Boomer, feel free to browse our latest lineup of family-ready Chevy SUVs and trucks. Whether you need the towing power of a Silverado or the safety features of a Tahoe, we’ve got the perfect "big truck" for your driveway, too. We can’t wait to see you there! Be sure to follow us on social media for event updates and more community news.
Central Chevrolet Teams Up with West Springfield Park & Recreation for 2026 Youth Baseball & Softball
West Springfield, March 26, 2026 – Central Chevrolet is partnering with West Springfield Park & Recreation in West Springfield with the Chevrolet Youth Baseball & Softball program to provide new equipment, and a monetary donation. “Playing baseball and softball helps kids develop skills like leadership, cooperation, and sportsmanship while brin ging families and communities together to show their support. Central Chevrolet and Chevrolet Youth Baseball & Softball are proud to participate in a sport that brings so many smiles to kids and families in West Springfield,” said Todd Volk, General Manager for Central Chevrolet. “Chevrolet believes in the power of play as a way for young people to build the skills needed to be successful in the future and supports the spirit of teamwork that baseball and softball instills in its players.” Over Two Decades of Impact 2026 marks the twenty-first year of Chevrolet’s Youth Baseball & Softball program and has benefited over 10 million players since it launched in 2006. Last year, nearly 1,100 Chevrolet dealers participated across the country. As part of this year's initiative, Central Chevrolet will present an equipment kit that includes useful items such as: Equipment bags First aid kits Catcher’s gear Ball buckets In addition, Central Chevrolet will present a check representing a one-time donation to West Springfield Park & Recreation to further support local youth sports programming. Built for the Modern Family “Chevrolet designs and builds its vehicles with busy families in mind, featuring a comprehensive suite of available safety features; technologies that make the journey more comfortable and engaging for the entire family; and the space and flexibility needed to haul people and c argo. We encourage everyone to take a look at what Chevrolet has to offer,” said Volk. For more information about Chevrolet Youth Baseball & Softball, please visit www.chevrolet.com/youthsports.com. About Central Chevrolet Central Chevrolet is proud to be a cornerstone of the West Springfield community, offering a wide selection of new and pre-owned vehicles paired with top-tier automotive service. Our commitment to our neighbors extends beyond the showroom and onto the fields where our community grows together. About Chevrolet Founded in 1911 in Detroit, Chevrolet is now one of the world's largest car brands. Chevrolet models include electric and fuel-efficient vehicles that feature engaging performance, design that makes the heart beat, passive and active safety features and easy-to-use technology, all at a value. More information on Chevrolet m odels can be found at www.chevrolet.com.
Service with a Purpose: How You Helped Us Fill the Truck for the Boys & Girls Club
This holiday season at Central Chevrolet, we wanted to do something different. We know the holidays can be expensive, both for buying gifts and keeping your vehicle running safely during a New England winter. That’s why we launched a special partnership between our Service Department and the community: Donate a Toy, Get a Discount. The results were incredible, and we are thrilled to announce that the drive was a massive success. A Win-Win for West Springfield We offered a simple deal: bring in a new, unwrapped toy for a local child, and receive a discount on your service bill. The response from our customers was heartwarming. Not only did many of you get your winter oil changes, battery checks, and tire rotations done for a great price, but you also filled our donation bins to the brim. It was amazing to see customers walking into the service lane carrying action figures, dolls, and games alongside their car keys. Delivering the Joy hanks to your generosity, we were able to deliver a truckload of toys to the Boys & Girls Club of West Springfield. The holidays are all about community, and we are proud to support an organization that provides a safe, positive place for the youth of West Springfield. Seeing the pile of toys grow in our service waiting area was a daily reminder of how generous our customers really are. https://www.tiktok.com/@centralchevyma/video/7582612911911177527?lang=en Thank You for Trusting Us To everyone who participated—thank you. You helped brighten a child’s holiday while keeping your vehicle safe for the winter roads. If you missed the drive but still need maintenance, our Service Center is open and ready to help you prepare for the snow. Check our service specials page for our current offers!
Spread Joy this Season: The Central Chevrolet Holiday Toy Drive
The holiday season in West Springfield is officially here. It is a time for hot cocoa, winter tires, and, most importantly, giving back to the community that supports us all year round. At Central Chevrolet, we believe in the power of community. That is why we are thrilled to announce that we are partnering with the Boys & Girls Club of West Springfield to ensure every child in our neighborhood has a reason to smile this holiday season. How You Can Help From now until Friday, December 6th, our showroom will serve as a donation drop-off point for toys. We are asking our generous customers and neighbors to bring in NEW and UNOPENED toys suitable for children of various ages. Whether it is a board game, an action figure, a doll, or an art kit, your donation goes directly to a child right here in West Springfield who needs it most. A Thank You for Your Generosity We know the holidays can be a busy and expensive time of year. To show our appreciation for your kindness, Central Chevrolet wants to give a little something back to you. When you donate a new, unopened toy, you will receive $10 off your service visit. It is the perfect time to take care of those winter vehicle essentials, such as: Oil changes and fluid top-offs Battery checks Tire rotations or winter tire installation Brake inspections Event Details at a Glance What: Holiday Toy Drive Beneficiary: Boys & Girls Club of West Springfield When: Now through December 6th Where: Central Chevrolet, West Springfield, MA The Perk: Receive $10 Off Service with your donation Let’s Fill the Truck! Our goal is to fill our donation boxes to the brim before the December 6th deadline. Next time you are driving down Memorial Avenue, or if you have a service appointment coming up, please consider stopping by with a toy. Together, we can make this holiday season a little brighter for the families of West Springfield. Thank you for being part of the Central Chevy family! Ready to schedule your service? Visit our website or call our service center today. Don't forget to bring your toy donation to claim your discount!
Central Chevrolet and Corvette Club of Western Mass Launch First Annual "Caravan of Toys" Drive for Boys & Girls Club of West Springfield, MA
WEST SPRINGFIELD, MA – November 22 nd, 2025 – Central Chevrolet, in partnership with the Corvette Club of Western Mass, is thrilled to announce its first ever "Caravan of Toys" drive, a new community event aimed at collecting new, unwrapped toys for the Boys & Girls Club of West Springfield. The event is open to all who wish to participate and help give back this holiday season. 🗓️ Event Details Date: Saturday November 22 nd 2025 Time: 11:00 AM – Approximately 12:30 PM End Location (Toy Drop-Off & Celebration): Central Chevrolet, 675 Memorial Ave, West Springfield, MA 🚗 Run of Show At 11:00 AM, a festive "Caravan of Toys" will commence, led by none other than The Grinch over to Central Chevrolet. Upon arrival at Central Chevrolet: Three Silverado pickup trucks, staffed by three dedicated "Elves," will be ready to collect the new, unwrapped toy donations. After dropping off their toys, participants will park their vehicles and are invited to enjoy complimentary coffee and donuts. A fun vehicle show component will take place with three trophies being awarded: "Best in Show," "Most Unique," and a "People’s Choice Trophy," which will be voted on by all participants. The event is expected to conclude around 12:30 PM after the trophy presentations and a thank you to all participants and partners, including the ESE. 🤝 All Are Welcome This drive is a community effort. You do not need a show car to participate; you just need to bring a toy! Enthusiasts are strongly encouraged to bring their classic, collector, or show cars for the caravan and show portion, though any vehicle is welcome. The event is supported by the Car Club of New England, and other local car clubs are expected to attend as well. The collected toys will remain in the Central Chevrolet showroom where toys will be continually collected until they are delivered to the Boys & Girls Club of West Springfield on Monday December 8 th, 2025. "This is our FIRST year doing this event and we are very excited to do our part to give back to the community we serve," said Ed O’Grady, one of the organizers from Central Chevrolet. "We are especially excited and thankful that ESE is providing a safe place for us to organize our Caravan of Toys!" Special thanks to Dave Virella, president of the Corvette Club of Western Mass, for this amazing idea and help to co-organize this event! We would also like to thank Jamie Dupuis, president of The Car Club of New England, and all the members of both car clubs for graciously coming together to make this event an extraordinary team effort! Finally, we would also like to thank Bill Dinn of Dinn Brothers Trophies in Holyoke for donating trophies for this “Caravan of Toys”. 📞 Media Contact Ed O’Grady, Event Organizer, Central Chevrolet Phone: 413-781-3400
Central Chevrolet Supporting Local Youth With Chevy Youth Sports
West Springfield, Oct. 20, 2025 – Central Chevrolet is partnering with Longmeadow Parks and Recreation on the Chevy Youth Sports program, a partnership program built to position Chevrolet as the Official Vehicle of Youth Sports while providing an opportunity for local youth sports leagues to grow. The partnership features a one-time monetary contribution to assist Longmeadow Parks and Recreation with registration fees, equipment costs, facility maintenance and other administrative fees. “Sports can help kids develop skills like leadership, cooperation, and sportsmanship while bringing families and communities together to show their support,” said Todd Volk, TITLE, for Central Chevrolet. Central Chevrolet and Chevy Youth Sports are proud to help Longmeadow Parks and Recreation bring so many smiles to kids and families in West Springfield. “Chevy believes in the power of play as a way for young people to build the skills needed to be successful in the future.” The Chevy Youth Sports program gives Chevrolet dealerships the opportunity to provide support for youth athletic programs across the country. In 2025, over 650 Chevrolet dealerships will participate in the program nationwide. “Chevrolet vehicles are designed and built with busy families in mind, featuring a comprehensive suite of available safety features, technologies that make the journey more comfortable and engaging for the entire family and the space and flexibility needed to haul people and cargo. We encourage everyone to come take a look at what Chevrolet has to offer,” said Volk. For more information about Chevrolet Youth Sports, please visit www.chevrolet.com/youthsports.com.
Your Trusted GM EV Certified Service Center in West Springfield, MA
When you invest in a General Motors electric vehicle, you're not just buying a car—you're committing to the future of automotive technology. Whether you drive a Chevy Bolt EUV, GMC Hummer EV, Cadillac LYRIQ, or Buick Electra, your sophisticated electric vehicle deserves specialized care from certified professionals who understand its unique systems. At Central Chevrolet in West Springfield, MA, we're proud to announce that we are now a fully certified EV Cross Line dealership for General Motors. This prestigious certification means we can perform certified service and warranty work on electric vehicles across all GM brands—including Chevrolet, Buick, GMC, and Cadillac EVs. What Does EV Cross Line Certification Mean for You? Being an EV Cross Line certified dealership isn't just a title—it's a commitment to excellence in electric vehicle service. This certification allows us to: Perform all factory-authorized warranty work on GM electric vehicles Complete complex software updates and programming that many dealerships cannot handle Service the full range of GM EVs, including the Chevy Bolt EV and EUV, GMC Hummer EV pickup and SUV, Cadillac LYRIQ, Buick Electra E4 and E5, and even the BrightDrop 400 commercial van Diagnose and repair high-voltage battery systems with specialized equipment Handle all routine maintenance and unexpected repairs with factory-approved procedures Three World-Class Certified EV Technicians on Staff What truly sets Central Chevrolet apart is our team. We have three world-class technicians who have completed GM's rigorous EV certification program. These aren't just mechanics who occasionally work on electric vehicles—they are specialists trained specifically in the complexities of GM's Ultium battery platform and electric drive systems. Electric vehicles require different expertise than traditional internal combustion engines. From high-voltage safety protocols to complex software diagnostics, our certified technicians have the training, tools, and experience to handle it all. When you bring your GM EV to Central Chevrolet, you're trusting experts who work with these systems every day. Why Software Updates Matter for Your GM EV One of the most critical aspects of EV ownership that many drivers don't realize is the importance of regular software updates. Your GM electric vehicle is essentially a computer on wheels, and just like your smartphone, it needs periodic updates to: Improve battery range and charging efficiency Enhance safety features and driver assistance systems Fix bugs and optimize performance Add new features and capabilities Ensure all systems are running the latest factory-approved software Many dealerships lack the certification, equipment, or expertise to perform these crucial programming updates. At Central Chevrolet, our certified technicians handle these updates routinely, ensuring your EV is always running at peak performance. Convenient Location Serving Western Massachusetts Located in West Springfield, Central Chevrolet is the most convenient certified GM EV service center for drivers throughout Western Massachusetts. Whether you're coming from Springfield, Chicopee, Holyoke, Westfield, Northampton, or anywhere in the Pioneer Valley, we're your local solution for expert EV service. For Cadillac EV owners in particular, we offer a significantly closer alternative to traveling to Hartford, CT, or Springfield, VT for certified service. Why drive hours out of your way when you have certified Cadillac EV service right here in West Springfield? Comprehensive EV Services We Offer Our certified technicians are equipped to handle every aspect of your GM electric vehicle's service needs: Routine Maintenance: Battery health inspections and diagnostics Brake system service (including regenerative braking systems) Tire rotations and alignments Cabin air filter replacement Coolant system service for battery thermal management 12-volt battery service Advanced Diagnostics and Repairs: High-voltage battery diagnostics and service Electric motor and drive unit service Charging system diagnostics and repairs Software updates and programming Warranty repairs and recalls Electrical system diagnostics Pre-Purchase Inspections: Comprehensive EV health checks for used vehicle buyers Battery state-of-health assessments Charging system verification Why Choose Central Chevrolet for Your GM EV Service? Factory Certification: We meet GM's strict standards for EV service, ensuring your warranty remains valid and your vehicle receives proper care. Specialized Equipment: We've invested in the diagnostic tools, lifts, and safety equipment specifically designed for electric vehicle service. Expert Knowledge: Our three certified EV technicians stay current with the latest GM training and technical service bulletins. Genuine GM Parts: We use only factory-approved parts and components for all repairs. Convenient Scheduling: We understand your time is valuable. Our service department offers flexible appointment times to fit your schedule. Transparent Communication: We'll explain exactly what your EV needs and why, with no surprises. Common Questions About GM EV Service How often does my GM EV need service? Electric vehicles generally require less frequent maintenance than gas-powered vehicles, but regular inspections are still important. We recommend following GM's maintenance schedule, typically every 7,500 miles or annually. Can you service my GM EV even if I didn't buy it here? Absolutely! Our EV Cross Line certification means we can service any GM electric vehicle, regardless of where it was purchased. How long do software updates take? Most software updates can be completed in under an hour, though some major updates may take longer. We'll provide an accurate timeframe when you schedule your appointment. Do you offer loaner vehicles or shuttle service? Yes, we offer convenient transportation options while your EV is being serviced. Please ask our service advisors about availability when scheduling your appointment. Schedule Your GM EV Service Today Don't trust your valuable electric vehicle to just anyone. Bring it to the certified experts at Central Chevrolet in West Springfield. Our three world-class EV technicians are ready to provide the specialized care your GM electric vehicle deserves. Call our service department today or schedule online to experience the difference that true EV expertise makes. Whether you need a routine software update, warranty service, or complex diagnostics, Central Chevrolet is your trusted partner for all your GM electric vehicle needs in Western Massachusetts. Schedule Online Central Chevrolet West Springfield, MA Your Certified GM EV Cross Line Service Center
CarGurus recognizes Central Chevrolet with 2025 Top Dealer Award
WEST SPRINGFIELD, MA – Central Chevrolet today announced that it has been named a 2025 Top Dealer by CarGurus (Nasdaq: CARG), the No. 1 visited digital auto platform for shopping, buying, and selling new and used vehicles. The annual program, now in its 11th year, spotlights the top dealerships that consistently deliver exceptional customer service, value, and trust while embracing digital retail tools that enhance the shopper experience. Central Chevrolet earned honors as a Top Rated Dealer. “For over a decade, the CarGurus Top Dealer Awards have recognized dealerships that lead with a customer-first approach, leveraging data and market intelligence to build trust and confidence throughout the shopping journey,” said Sam Zales, CarGurus President and Chief Operating Officer. “We’re proud to showcase dealers, such as Central Chevrolet, who are meeting shoppers where they are and delivering standout experiences across the online to in-store experience. ”The 2025 Top Dealer Awards provide unbiased validation of a dealer’s commitment to customer service. Selections are informed by verified customer reviews and analysis of vehicle listings data in the CarGurus platform. CarGurus Top Dealer Award categories include: Top Rated Dealer recognizes dealers with a proven track record of customer satisfaction. Winning dealerships have maintained a minimum average rating of 4.5 out of 5, with at least five new reviews in 2024. Top Value Dealer honors dealerships offering consistently fair and competitive pricing. CarGurus awards the top 100 dealers with the highest percentage of 2024 inventory rated as a “Good” or “Great” deal, based on its trusted deal rating algorithm. Top Digital Dealer celebrates U.S. dealerships that prioritize a seamless and efficient digital retail experience, answering consumer demand to handle more steps online. This award spotlights the top 10 dealers with the highest share of 2024 inventory available for online transactions and robust consumer engagement across key actions like financing and deposits. “At Central Chevrolet, delivering outstanding customer service is at the core of everything we do, and we’re proud that this recognition from CarGurus reflects that mission,” said Joe Volk, Dealer Principal. “This award speaks to our team’s dedication to building trust and guiding our customers with care through every step. We sincerely thank our customers for their continued support.”
🐶Happy Birthday to Dakota: The Dealer Dog
Here at Central Chevrolet in West Springfield, we love our cars, but we really love our community. And a very special, four-legged member of that community has a big day today – Carla Butterfield, our service manager's amazing dog, Dakota, is turning the big THREE! Throughout the last three years you may have seen Dakota around the dealership from sales, service, to his favorite napping spot in the BDC. Dakota has become a huge part of the lives of all of us here at Central Chevrolet and we're so excited to be sharing this special day with him.